Custom Handrails
Purpose-built interior and exterior handrails, stair rails, guardrails, and accessibility solutions.
The Metal Worx Story
Built From
The Ground Up.
What began in a small Hope Mills shop in 2007 has grown into a veteran-owned, full-service metalworking company, now owned and operated by Chad and Lori in Fayetteville, North Carolina. Metal Worx builds pieces that carry meaning, represent service, and stand the test of time.
- Founded
- 2007
- Home
- Fayetteville, NC
- Built On
- Craftsmanship
Where It Began
One Small Shop.
One Original Idea.
Metal Worx was founded on the belief that steel could be more than functional—it could tell a story.
In the early days, Lori Bertsch began creating distinctive metal flags from a modest shop in Hope Mills. Each flag was fabricated by hand, and the natural character of the steel ensured that no two pieces looked exactly alike.
The response was immediate. Customers connected with the rugged, patriotic design, word spread, and the Battle Worn Flag became one of the creations that helped define Metal Worx.
The Story Made Headlines
From the Shop Floor
to the Front Page.
What started as an experiment in steel quickly captured the attention of customers, the community, and the local press.
A new idea, built by hand, became something customers immediately recognized as unmistakably Metal Worx.
Forged Over Time
The Equipment Evolved.
The Standard Never Changed.
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01
Metal Worx Begins
A small shop, practical creativity, and the determination to build something different.
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02
The Flag Takes Shape
Hand-fabricated steel flags develop the distinctive character that customers recognize today.
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03
The Story Spreads
Local coverage and customer demand carry Metal Worx creations far beyond the original shop.
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04
Built for More
Metal Worx delivers custom artwork, awards, signs, architectural metalwork, and full fabrication services.
Where We Are Now
More Capability.
The Same Pride.
Today, Metal Worx brings design, laser and waterjet services, welding, custom fabrication, finishing, powder coating, assembly, and installation together under one experienced team.
- Battle Worn Flags & Military Awards
- Custom Signs & Metal Artwork
- Custom Handrails & Railings
- Gates, Fencing & Entry Systems
- Powder Coating & Finishing
- Custom Fabrication & Installation
Beyond the Battle Worn Flag
One Shop.
Built for More.
Our roots are in custom metal artwork, but today our capabilities extend from personal pieces to residential, commercial, and architectural fabrication projects.
Gates & Fencing
Custom gates, fence panels, entry features, and metal systems designed around the property and project requirements.
Custom Fabrication
One-off builds, structural components, repairs, prototypes, frames, brackets, and specialty fabricated assemblies.
Architectural Metalwork
Commercial and residential metal features created to combine practical performance with a distinctive finished appearance.
Laser & Waterjet Services
Precision cutting for artwork, components, production parts, signs, panels, and customer-supplied fabrication projects.
Finishing & Installation
Powder coating, finishing, assembly, site preparation, and professional installation complete the build.
How Metal Worx Builds
From Order Received
to Work Complete.
Every project follows a controlled path through our shop. The exact route may change based on the material, finish, and installation requirements, but the standard remains the same.
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01
Order & Project Review
We confirm the order, specifications, artwork, measurements, finish requirements, deadline, and delivery or installation needs.
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02
Design & Planning
Custom work is translated into production-ready drawings, layouts, cut files, and a practical fabrication plan.
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03
Customer Approval
When a proof or final confirmation is required, production begins only after the customer approves the important details.
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04
Material & Cutting
Material is prepared and components are precision cut using the appropriate laser, waterjet, or shop process.
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05
Fabrication
Parts move through forming, fitting, welding, grinding, test assembly, and any project-specific fabrication stages.
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06
Finish & Assembly
The project is cleaned, prepped, painted, patina finished, powder coated, assembled, and detailed as required.
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07
Quality Control
We inspect the finished work for accuracy, appearance, operation, completeness, and readiness for the customer.
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08
Delivery, Pickup or Install
Completed work is carefully prepared for customer pickup, delivery, shipment, or professional installation.
01
Built With Pride
Every detail matters, whether the project is a personal award or a major fabrication.
02
Made to Mean Something
We build pieces that represent service, achievement, identity, and lasting memories.
03
Prepared for the Real World
Our work is designed, fabricated, finished, and inspected to perform beyond the shop floor.
The Next Chapter
Let’s Build Something
Worth Remembering.
Bring us your idea, your story, or your toughest fabrication challenge. The Metal Worx team is ready to turn it into steel.